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1.
Daily Action Files: Designated files for employer's desk
2. File Cabinet:
- developed new employee files
- overhead file for blank customer forms
- overhead personal filing system
3.
Desk Area
-
more working space (relocating printer)
- could now utilize table for meetings |
Results:
Client
was able to be more productive with:
- employees: by easily finding things; no wasted time
- customers: finding forms when needed
- new employees: developed new system for hiring
- himself: having more time to do strategic planning
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